🛡️ Privacy Policy

Information We Collect

• Personal details submitted via application forms (name, email, phone, academic records).

• Browsing data (cookies, analytics, device information).

• Communication records (emails, WhatsApp/Messenger chats, inquiry forms).

How We Use Your Information

• To process admissions applications and provide guidance.

• To personalize student support services.

• To comply with legal and embassy requirements for documentation.

• For analytics and service improvement.

Sharing of Information

• With partner universities, embassies, and authorized agents.

• With trusted third-party service providers (hosting, payment, communication tools).

• Never sold to advertisers or unrelated parties.

Your Rights

• Request access, correction, or deletion of your data.

• Withdraw consent for non-essential data processing.

• File complaints under GDPR/CCPA or your local law.

📜 Terms of Service

• Eligibility: Services are intended for international students applying to universities in Ukraine, Moldova, Belarus, Russia, Poland, and other regions listed.

• User Responsibilities: Provide accurate information; refrain from misuse of forms or communication channels.

• Intellectual Property: All content, guides, and branding belong to Top Student Support unless otherwise stated.

• Disclaimer: We provide admissions support but do not guarantee university acceptance.

• Jurisdiction: Governed by EU law (primary base in Poland), with recognition of local laws where services are delivered.

🍪 Cookie Policy

• Types of Cookies: Essential (site navigation), Analytics (Google tools), Marketing (ads/retargeting).

• Consent: Banner provided for opt-in/opt-out.

• Control: Users can disable cookies in browser settings.

🤖 AI Use & Amendments

• Transparency: AI tools may be used for chat support, document drafting, and application guidance.

• Limitations: AI-generated content may contain errors; students must verify before submission to universities or embassies.

• Fairness: AI outputs are monitored to avoid bias or discriminatory language.

• Human Oversight: All final admissions documents are reviewed by staff before submission.

🔐 Data Security Policy

• Encryption: SSL/TLS for all website traffic; secure storage of student records.

• Access Control: Only authorized staff and partners can access sensitive data.

• Incident Response: Breach notifications will be issued within 72 hours as per GDPR.

• Compliance: GDPR (EU), CCPA (California), and other applicable student data laws.

🌍 Optional Additions

• Accessibility Statement: Commitment to WCAG standards for inclusive access.

• Children’s Privacy: Services are not directed at minors under 16 without parental consent.

• International Disclaimer: Policies adapted for students applying from multiple jurisdictions.